If something arrives damaged
Please contact us within 7 days of delivery or pickup. Include your order number and a quick photo if possible, and we’ll help with a replacement or solution.
Customer support
Returns, replacements, and order help
If your order has a print defect
We stand behind our work. If there’s a functional problem caused by the print itself, reach out and we’ll make it right.
Custom-order refund policy
Custom quotes and made-for-you pieces are generally non-refundable once production has started, because they are built specifically for your request.
Changed your mind?
For standard ready-made items, contact us as soon as possible and we’ll let you know whether the order has already been packed, shipped, or started for pickup.